Office Hours Replay Archive
Office Hours is a weekly live webinar series where the Nudge team shares their best advice to help you build better, more engaging programs in Nudge.
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( Tip: Try single terms first, like “messages” or “trackers” )
Q4 2024
This week special guest, Lydia Loizides of Talentedly reveals her secrets for how she helps clients stick with her programs to completion.
This week special guest, David Daniel founder of Fully Integrated Leadership, a high performance leadership coach with years of experience fostering effective coach-client relationships.
This week we explore how to get clients engaged about topics that aren't fun and don't feel good.
Q3 2024
This week we explore those other platforms we are using alongside Nudge and how they fit together.
A special September session of our ‘Ask Us Anything’ Office Hours so you can get your exact questions - any questions - answered live!!
This week, we give you loads of ideas to help you launch a successful Fall Reset Program this year.
This week, the roadmap to wellness program success in the form of the first 4 cards your program needs. See you there.
Q2 2024
Join us this week as we answer a few common questions and a few live questions from those who attend this ASK US ANYTHING live version of Office Hours.
This week, we discuss a partnership growth strategy we call “Guest Appearances”. Learn how to get in front of audiences that align with what you offer, and share your unique viewpoint and expertise to get more clients.
We drill into the two, crucially different ways you can configure your programs to deliver in Nudge, open enrollment programs versus cohort program sequences.
This week, we get you off to a strong start with the first session of, “But Where Do I Start? Setting Up Your First Program in Nudge.”
We dig into how exactly one can find that elusive audience that maximizes the value and impact of your potentially life changing programs.
Find out how to setup your community to create a safe, secure and successful environment to help your clients thrive.
That’s right! It’s another Ask Us Anything Office Hours so you can get your exact questions - any questions - answered live?!
Q1 2024
We dive into a fun ideation session to help you come up with a few great low-cost program ideas to help you cash in on more thrifty prospects who want to work with you.
We walk through how and why you should create a client account for yourself in Nudge, and what you should do with it.
We walk through how and why you should create a client account for yourself in Nudge, and what you should do with it.
We go back to basics with a deep dive into how to make a GREAT first impression with our best tips for creating Welcome Cards that fill your clients with confidence that they are in the right place.
This week we unpack a few essential learning theories to reveal the underlying principles that will help you deliver educational programs that result in clients learning more, retaining it longer, and applying it to their lives in more sustainable ways.
Join us as we answer a few common questions and a few live questions from those who attend this ASK US ANYTHING live version of Office Hours.
This week we explore all ways to invite clients onto the app and into your coaching programs to shed light on which method is the best fit for you and your clients.
We explore what to do, and what not to do in order to build better Cards in Nudge.
w\We talk about what to include, what to skip, and the ins and outs of how to create a simple and effective “how to” video for your users.
We discuss where they lines are when it comes to assigning progress tracking to your clients. How much is too much? Too little? Let’s find “just right.”
We go over reselling content and programs as a general idea as well as what it would look like in the platform.
We talk about how to break free from the internal chains that keep us from finishing what we start, accepting what we create, and unleashing our potential to help others.
Q4 2023
Sarah and Catherine cover all these Nudge tools for user engagement, Sequences, one-off Cards, Leaderboards, and more.
This week, we’re exploring all the ways to ping your clients with notifications, emails and more using Nudge.
Join us as we reveal the 7 deadliest sins of Nudge Coaching and how to avoid them.
Join us as we answer a few common questions and a few live questions from those who attend this BYOQ (Bring Your Own Questions) version of Office Hours.
Learn the best practices we recommend most to drive engagement in your automated courses and coachless programs.
Learn all about customer journeys and how understanding yours can unlock new opportunities in your business.
We dive deep into EVERY reason you could ever want to create a new Group in Nudge.
Q3 2023
Witness 5 card building mistakes that we’d be willing to bed you’ll never make again once you see them.
We’re sharing our hard-earned best practices for introducing your new app to your existing audience.
We find out why asking for feedback is a must, how to build gathering feedback into everything you do, both inside your Nudge app, and beyond.
We look at how to set up intake forms to get the information you need while creating a seamless onboarding experience for your clients.
We’re talking through the challenges, and our best advice, for getting started successfully with your LEAST tech savvy clients.
We walk through the basics of how to get the most value you possibly can out of this super-convenient tool that will help you out again and again.
We’re sharing our best advice for leaders wanting to successfully coach their team up on using Nudge effectively with clients.
Lacey MacLeod of Talent Uplifted is joining us to talk about why that’s not true and how using humor in our coaching can be an incredible asset for diffusing difficult conversations, building trust and creating bonds with our clients.
This week, Sarah and Catherine guide you through some simple tips to make it easier to collect payments and automate processes.
Learn how to make an incredible first impression with new clients by learning best practices for inviting new users to the app.
We go beyond text components and single card assignments to explore the gorgeous complexities within the platform, like more advanced card components and assignment scenarios, how to run multiple programs at once, and more!
Q2 2023
We walk through our list of the 5 most common mistakes we see coaches make in Nudge and how to prevent them.
We walk you through the best way to use your Nudge app to capture leads and nurture them until they’re ready to purchase your primary program.
This week, we get creative and explore what you can do make your Nudge Cards more beautiful, attention grabbing, and engaging.
We explore different ways you can set up intake forms to get the information you need while creating a seamless onboarding experience for your clients.
We discuss ways you can integrate online courses into your online coaching business to nurture and educate clients, streamline your funnel, and grow your revenue potential.
This week, we dive into how Retention Programs can increase your revenue and help you grow a more scalable, sustainable coaching business. Are Retention Programs a fit for your business?
Q1 2023
This week, we explore best practices for onboarding clients en masse from promotional channels like podcasts to show how you can set up new clients and prospects for success from day 1.
This week, we explore Partner Referrals as a strategy to attract more clients to your business. Who’s it for? Who are the right referral partners? Join us to find out.
We debate your responsibility to your clients in a world where excessive smartphone use appears to be significantly harmful to mental health.
This week, we start with an overview of our 7 ways to earn more from your clients, and dig a little deeper into ONE of those strategies.
Join us this week for our first installment of our series coving 7 ways to find clients for your coaching business.
We have a little fun projecting forward how developments in AI will influence the future of the online coaching business.
We review best practices for each element in the Card Builder to help you envision everything you can do to build more engaging programs for your clients!
Nudge team leaders Sarah Philipp (Director of Learning) and Catherine Kelley (Head of Customer Success) answer your Nudge platform and coaching business questions.
We walk through our best tips and examples for how to fit in your coaching waiver to create a smooth experience for your clients.
This week, we’re discussing the strategies you can use to keep clients accountable and get them back on track when their motivation starts to fade and engagement gets tough.
Before the ‘New Year, New You’ resolution sugar high crashes into the February blues for you and your clients, we wanted to share several ways you can prepare to win February for your business.
Join us as we channel our favorite pop culture prognosticator personas for a half hour session on “what’s hot and what’s not in 2023.” But more importantly, you’ll learn how you can take advantage of the opportunities that are out there for your business this year.
Join us this week as we find of our favorite “quick wins” inside our Nudge account to help us engage and manage our clients more effectively in 2023.
Q4 2022
We explore creative ideas for challenges in your coaching business, and how to set them for success in your Nudge account.
This week we explore all ways to invite clients onto the app and into your coaching programs to shed light on which method is the best fit for you and your clients.
This week we explore how remote coaching tools like Nudge can impact engagement, accountability and success even when you are meeting with clients for periodic sessions.
Watch and learn how we will structure, deliver and monetize our educational content in 2023. Copy what you like. Leave what you don’t.
We walk you though the many ways to Assign and deliver your Cards and Sequences in Nudge.
We answer some of the most common platform-specific questions we receive, plus show you a few of our favorite hidden tips and tricks that can help increase your productivity and effectiveness with clients.
We give you a practical guide full of tips and best practices to help you emerge from the holidays with highly engaged clients.
We explore how your time is spent in coaching relationships and how that impacts your ability to scale your programs and deliver effective programs that help clients achieve success.
Let’s talk about workflows! Specifically, different ideas for using Zapier to link the different tools we use to streamline and automate key steps.
This week we get in the holiday spirit (a little early) to make sure you have plenty of ideas and motivation to help you make your holiday promotional plans a reality this year.
This week find out if we can get a valuable program up and running in the app in less time than it takes to bake a chicken.
Q3 2022
This week we explore how to jazz up your Cards so they’re more visually interesting and sometimes even more functionally engaging. Learn how to make your Cards interesting… but not too interesting.
This week we explore the strategies you can employ to successfully bridge the gap and help new leads gain build trust, excitement and momentum as they get started with you programs.
This week we explore the many revenue models you can leverage to build yourself a more sustainable online business and leave you with our own opinions on what works best.
This week we talk about what you ACTUALLY need to ask yourself to define the right target audience for your next offer or program launch.
This week we walk you through what you need to launch a Maintenance Program, and how simple it can be to set one up in the app.
This week we share several tips and best practices to keep content and client management clean, organized and efficient so you can always find what you need, when you need it.
This week we walk through all the ways you can mess things up in Nudge, and what you can do to fix them, undo them, or whatever you need to do to recover. Don’t stress, we’re here to help.
This week we discuss the many challenges of setting prices for your programs, and several cues to look out for that could suggest to you it’s a good time to raise or adjust the price of your programs.
This week we dig into the many uses of having clients sync health data like steps, activity and sleep from Apple Health, Fitbit, and more to make accountability easier, and also to give you a fuller, more holistic picture of what’s going on in their lives.
This week we dig into many of the reasons to ask for clients’ input this way, and giving you our best tips for how to set these questions and prompts up to get the best and most useful response from your clients.
This week we dig into many of the reasons to ask for clients’ input this way, and giving you our best tips for how to set these questions and prompts up to get the best and most useful response from your clients.
Q2 2022
This week we explore options for using Nudge if you have an online course in an LMS. Should you transition the content into Nudge? Or use the app as a separate communication and engagement tool? We’ll share our best guidance so you and your clients can get the most out of your expertise.
This week, we dive into how to best create forms, questions, assessments and journaling prompts right within your Nudge app to help make your client’s changes stick, and get you the insights you need to guide them.
This week, we dive into the latest Nudge platform updates and what’s coming next so you’re on top of everything we’re giving you to engage clients, give them transformative program experiences and change lives for the better.
This week we cover the ins and outs of designing the best way to collect numeric responses from clients in Nudge using our Numbers Client Input fields.
Because every program is unique, today we explore your options for how to best structure your program and configure Sequences in Nudge.
Now that you’ve seen the first 3 Cards we always build for our new programs, we’re exploring the next 3 different types of Cards we think you should strongly consider next and why.
This week, we transition from program planning to program building! We’ll talk you through the first 3 Cards we always create as we start to build the essentials of our new programs into Nudge.
This week, 2 mental exercises designed to helps us find success gaps in our programs before we launch. (But they work for existing programs too).
We walk through how to identify content you already have that can be repurposed for your new program. We’ll use it to fill your new program outline and shrink the amount of work that goes into getting your new program ready for launch.
We walk you through the first step in our systematic approach to creating a new program from scratch in Nudge: “Creating Your Ideal Client Story”, so you can stop wasting time staring at that blank page and start building momentum towards your next launch.
We explore how to successfully navigate vacation time for yourself and your clients. After all, connecting through your own coaching app should come with extra freedom and flexibility for everyone involved.
We take a look at an example of a good ol’ fashioned PDF and how we would approach turning that content into beautiful, more engaging experiences in Nudge Cards.
This week, we debate the merits of Kim K’s take, while we share several ideas for increasing your impact on clients without necessarily adding to your workload.
Q1 2022
This week, we explore a few creative options for winning back the attention of a disengaged client. It might not be easy, but my friends, we can figure this out together.
This week, it’s a special session to review the key enhancements to the new Client Profile and how you can take advantage of them as this important update becomes a part of how you work.
This week, we explore why it’s so critical to be conscious of how much new information you’re sharing with clients, how to spot when it’s too much, and what you can do to strike the best balance deeper learning.
This week, we explore some of the primary (real) reasons why clients disengage in your programs, some of the common excuses they make, and how you can prevent it from happening in the first place.
This week, we show you what you might be doing wrong in your marketing and what you should be doing instead. Get your notepad ready!
This week, we walk you through a simple way to automatically send Nudge invite emails to clients after they sign up, make a payment, or whatever it is you have them do before they join you in the app.
This week on Office Hours we share some of our favorite and most creative card concepts we’ve seen lately and why they work.
This week, we’ll show you the best practices for setting up and structuring your challenge on Nudge, share some ideas for how to report results, and make you an expert on our leaderboard feature.
This week, we’re looking into the upcoming platform updates and how they will apply to your programs.
This week, we’re looking at the different ways to automate your programming in the Nudge platform and asking, “when can I “set it and forget it?” and when is there more I should be doing to scale my coaching program’s impact.
This week, we dive into the basics of what you actually need to know about SEO, and what starting steps you can take to use content and basic SEO knowledge to jump ahead of 90% of your competition.
This week, we discuss the importance of time when delivering Cards by managing clients in other time zones while enhancing maximum engagement.
Q4 2021
This week, we reflect back on all the major accomplishments in 2021, and looking into what we can expect to see from Nudge in 2022.
This week, we discuss the importance of creating an automated sequence for your 1:1 clients at a high level, and where to focus your time to be efficient with your clients to keep them engaged and focused.
This week, we walk you through upcoming design changes to two essential coaching platform features, (1) Nudge Card Assignment and (2) Tracking.
This week, we're walking you through the steps on how to get something new set up and launched for your clients for the upcoming holiday season and into 2022.
This week, we're discussing why going corporate with your coaching model could be worth considering, and if so, what you can expect to go into it.
This week, we're discussing the limitations of the most common ways that coaching program pricing models are structured, and the little tweaks that can lead expand your revenue opportunity and the long-term impact you have on your clients.
This week, we’re going over what it looks like to build your programs from each level, the advantages of both, and we’ll touch on a few use cases to put it all into perspective.
This week, we're folding spacetime in on itself to take you all into the future so you can see what Client Profiles will look like in the Nudge platform in 2022, and why they will help you deliver more impactful Nudge coaching.
This week, we'll briefly share with you our near term product roadmap, and then we'll open up the floor to ANY questions you've been wanting to ask us on anything.
Find out why you're leaving growth, money, and a greater positive impact on the table if you don't have a plan beyond your programs and how to set up a nurturing or maintenance Nudge Sequence to fix it.
We show you how to add your logo and branding to Nudge Cards, and debate whether it's a good idea or not. Who's side will you be on?
Q3 2021
We walking through how you can set up a Group to run Free Trial or Sample Sequences to connect more directly with prospects and convert them to higher tier programs.
We’re joined by Paul Michaels who is gonna guide us through a tool he’s been creating for himself within the Notion platform to create full records and histories of programs he’s developing and his relationships with clients.
through different sync-able health trackers that you can add to cards for your clients, how they work, and how to use them effectively within your coaching program.
We do our best to demystify setting up some basic automations using Nudge, Zapier and a couple of our other favorite tools so you can unlock the power of automation without frustration, excess wine, or any more ugly cries.
We walk through unique ways you can leverage the Nudge for coaches mobile app to complement, and even enhance the way you coach your clients online.
We walk through our best tips for how to organize your coaching content with the new Folders and Tags features in Nudge.
For part two of this master series on the client onboarding process, we focus on creating the optimal client onboarding process for group coaching, and more scalable online coaching programs.
For part one of this master series on the client onboarding process, we’ll start by teaching you the same powerful, engagement-driving concepts we’ve taught to businesses from solopreneur coaches, to major health systems and leading insurance companies.
We’re talking lessons learned from our workshop with Laura and then applying them to specific examples in the Nudge platform. Let’s apply some new learnings to our programs by the end of this session!
Ever had a frustrating check-in call or struggled to get the information you need out of your clients to help them improve? In this webinar, Laura Poburan gives you a playbook you can use immediately for more consistent, successful client check-ins.
We take a deep dive into what you can, should and definitely shouldn’t do when it comes to setting up custom push notifications with Nudge.
We walk through our basic advance and best practices for getting the most out of your in-app Communities.
This week, join us live to walk through a few different examples of the pros and cons of each approach to group coaching and how to implement them in the Nudge platform.
This week, join us live to walk through a few creative ways you can repurpose your Sequence content, repackage it, and remonetize it to fit different clients.
We walk through examples of how you can build simple Sequences to create better onboarding experiences for clients just connecting with you or coming into new programs.
Q2 2021
This week for Office Hours LIVE we’re diving into the role of tracking in your online program, and different types of trackers should be used in different ways to strategically fit within your program and create a great client experience.
See a little bit of what you can do with your own, custom-branded apps powered by Nudge, on Office Hours LIVE, Thursday at noon.
Join us to walk through simple workarounds to streamline your program workflows featuring a few our favorite tools on Office Hours LIVE this Thursday at noon.
During this week’s Nudge Coach Office Hours we walk through how you can build the content you already have - PDFs, assessments, and even audio files - directly into Nudge Cards.
During this week’s Nudge Coach Office Hours we dive into key updates coming to the platform to help you better organize and manage your programs for yourself and your clients.
During this week’s Nudge Coach Office Hours we dive into some of the sneaky ways you can accidentally paint yourself into a corner when delivering your online programs via Nudge and how to avoid them.
During this week’s Nudge Coach Office Hours we’ll dive a little deeper into ways you can turn your knowledge into a Nudge Coach powered coaching program using Cards and Sequences.
During this week’s Nudge Coach Office Hours we’ll start digging into the basics of building a program into your Nudge Coach account, starting with simple strategies for structuring your Cards.
During this week’s Nudge Coach Office Hours we will cover different ways you can configure Groups to create different onboarding experiences for different clients, organize your client list better and more. Tune in.
During this week’s Nudge Coach Office Hours we will cover how to decide whether you should send your client a Message or create a new Card for them in the system. Which is more engaging? Tune in to find out.
Sarah Philipp walks through how to create templates in Canva for your custom card images, Phil Beene shows examples of how to incorporate branding, color-coding, and program names in cards, and Mac Gambill and Catherine Kelley chime in to share more tips and tricks.
Sarah Philipp walks through how to create templates in Canva for your custom card images, Phil Beene shows examples of how to incorporate branding, color-coding, and program names in cards, and Mac Gambill and Catherine Kelley chime in to share more tips and tricks.