Discover why patient engagement solutions are failing and how this affects the future of healthcare services. Why are your patient engagement solutions failing?
If we want participation and adherence in health and wellness programs, it’s time to stop assuming we can speak to every member the same way and have success.
In this episode you'll learn what's wrong with the way most health management teams measure success, and how to fix it before it hurts engagement in your programs.
We look at the science of motivation and behavior change and how the wrong incentives can be counterproductive to the goal of increasing member engagement for the long term.
This episode includes the 3 core communications principles we apply to member outreach, and a smorgasbord of best practices for phone, direct mail, and email outreach.
