This week we listen back on several clips from a recent webinar where Mac Gambill talked through the key facets of creating a highly effective onboarding strategy for any wellness, population health management or remote coaching initiative. You’ll hear Mac discuss two common misconceptions that become pitfalls for many initiatives, one factor that has a strikingly high correlation with how long participants tend to engage in programs, what’s missing from the assessment phase or most programs, and the importance of matching your communications with the behavioral factors.